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Welcome to Doitmax Themes's Support Area

Please include the following information to ensure a fast resolution of the issue:


  1. Purchase Code ( Find purchase code )
    The Purchase Code is needed to create a ticket for a certain theme. Without the Purchase code you cannot create any tickets except in the general area.
  2. URL of your website ( In a private reply after you've created the ticket, if you want the URL private )
    If an issue occurs on a specific page please include the URL of that page.
  3. Include WordPress admin information ( IMPORTANT: In a private reply after you've created the ticket )
    In most cases we need access to the WordPress admin panel to see and debug the issue.
  4. Include FTP access information ( IMPORTANT: In a private reply after you've created the ticket )
    Sometimes we need to access the theme's code to debug an issue, so it would be best to include this information from the start.

  Featured Articles

My Wordpress Theme isn't working, what should I do?

If you have purchased a theme and are having trouble installing it, the following steps may help you to solve this issue: Read any help documentation ...

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What support do we offer?

Theme support is offered only to verified customers. Support requests send by email, twitter or any other method will be redirected back to this support ...

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Support Policy

First and foremost let us thank you for purchasing one of our themes! If you are expecting any problems setting up your theme we will do our utmost to answer all ...

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  Public Ticket Activity

Rene Richter Purchase Code   Updated 7 hours ago   1 General Questions Most recent comment from Rene Richter: Hallo Dennis nochmal, habe gerade den Support um weitere 6 Monate verlängert für Invictus. Aber der Purchase Code wird trotzdem nicht angenommen (angeblich ungültig). Woran liegt das ... Rene Richter Passwort geschützte Seite   Updated 7 hours ago   1 General Questions Most recent comment from Rene Richter: Hallo Dennis, muss diese Frage bei 'General Questions' einreichen, weil angeblich mein Puchase Code ungültig sein soll, obwohl noch 20 Tage bei Envato angezeigt wird. Also Sorry schon ... J Lang Menu doesn't work after a new fresh install with the dummy file   Updated 2 days ago   3   Invictus - A Premium Photographer Portfolio Theme Most recent comment from J Lang: Hi, (I can't open a new ticket... but I have 25 days support left (until september 23) In many others themes, the width of the posts is about 70%-80% of the total width. Currently on a 27 ... Elvis Invictus - A few annoying experience   Updated 6 days ago   3 General Questions Most recent comment from Elvis: Hi Dennis, Ty for all the answers, 1) I tested  a ticket again and same thing with the Purchase Code, i send a screenshot to your Facebook profile, and yes it's valid, i bought the Theme a ... Felix Speed of thumbnail scroller   Updated 1 week ago   2   Invictus - A Premium Photographer Portfolio Theme Most recent comment from Dennis Osterkamp: Hey Felix, sorry for the late reply. You can only adjust it via JS in the main JS file /js/custom-superbgimage.js around line 208. The code looks like this: var speed = parseInt(2); Adjust ... Ted video tutorials   Updated August 5, 2016   1   Invictus - A Premium Photographer Portfolio Theme Most recent comment from Ted: Do you guys have video tutorials? Jeff RepeatingHomepage Lightbox Thumbnails   Updated July 28, 2016   2   Invictus - A Premium Photographer Portfolio Theme Most recent comment from Jeff: OK, never mind.  I figured it out.  Settings on the page itself override Invictus settings.  I only had 24 thumbnails showing on the settings on the gallery page.   Daniel Shortcodes not working   Updated July 26, 2016   1   Invictus - A Premium Photographer Portfolio Theme Most recent comment from Daniel: Hi, I have a problem when trying to create blog posts using the shortcodes, I've attached a screenshot of the error messages I get, this happens on any shortcode I pick. Thanks, Dan German NAVARRO Welcome Teaser CSS   Updated July 18, 2016   2   Invictus - A Premium Photographer Portfolio Theme Most recent comment from Dennis Osterkamp: Hi, you can change the welcome teaser with this custom css code: #welcomeTeaser { [..]your styles[...] } for the top left and right position properties you should add the !important ... German NAVARRO Page tittle CSS   Updated July 18, 2016   2   Invictus - A Premium Photographer Portfolio Theme Most recent comment from Dennis Osterkamp: Hi Navarro, unfortunately the position of the title cannot be changed. You can hide the excerpt by adding some "Custom CSS" code at the "General > Others" tab of your Invictus theme ... Rene Richter Invictus Version 4   Updated July 12, 2016   4   Invictus - A Premium Photographer Portfolio Theme Most recent comment from Dennis Osterkamp: Schau einfach bei Facebook vorbei. Da bekommst du in Kürze alle Informationen. Charlie Wan Responsive Vimeo and Youtube   Updated June 23, 2016   3   Invictus - A Premium Photographer Portfolio Theme Most recent comment from Dennis Osterkamp: Hi, just recognized you are using an outdated theme version (3.3.1). Is there any reason why you are not using the latest version 3.3.4? This might be the cause of your problem. Dominique Homepage menu does not work(?)   Updated June 21, 2016   2   Invictus - A Premium Photographer Portfolio Theme Most recent comment from Dennis Osterkamp: Hi, yep, this is correct. It's also explained in the themes documentation. http://help.doitmax.de/invictus/ Anyway. Thanks for sharing ;) Amir featured image dosent show as background   Updated June 2, 2016   7   Invictus - A Premium Photographer Portfolio Theme Most recent comment from Dennis Osterkamp: You are welcome! Feel free to ask again if you need any further help or information. Regards, doitmax LaRae Masonry infinite scroll on home page   Updated May 30, 2016   3   Invictus - A Premium Photographer Portfolio Theme Most recent comment from Dennis Osterkamp: Hi, 1) Yes, you can change the option "Fullsize masonry grid columns" to set the amount of colums from 3 up to 6 at the page options for the respective page. 2) No sorry, not actually with ...
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