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Welcome to Doitmax Themes's Support Area

Please include the following information to ensure a fast resolution of the issue:


  1. Purchase Code ( Find purchase code )
    The Purchase Code is needed to create a ticket for a certain theme. Without the Purchase code you cannot create any tickets except in the general area.
  2. URL of your website ( In a private reply after you've created the ticket, if you want the URL private )
    If an issue occurs on a specific page please include the URL of that page.
  3. Include WordPress admin information ( IMPORTANT: In a private reply after you've created the ticket )
    In most cases we need access to the WordPress admin panel to see and debug the issue.
  4. Include FTP access information ( IMPORTANT: In a private reply after you've created the ticket )
    Sometimes we need to access the theme's code to debug an issue, so it would be best to include this information from the start.

  Featured Articles

My Wordpress Theme isn't working, what should I do?

If you have purchased a theme and are having trouble installing it, the following steps may help you to solve this issue: Read any help documentation ...

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What support do we offer?

Theme support is offered only to verified customers. Support requests send by email, twitter or any other method will be redirected back to this support ...

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Support Policy

First and foremost let us thank you for purchasing one of our themes! If you are expecting any problems setting up your theme we will do our utmost to answer all ...

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  Public Ticket Activity

Avery Video not "autoplaying"   Updated 2 days ago   1   Invictus - A Premium Photographer Portfolio Theme Most recent comment from Avery:Hi Dennis, thank you for answering my ticket. I have set the autoplay mode to On but the videos don't seem to be autoplaying. How can I fix this? Rene Richter Backend Plugin Probleme   Updated 2 days ago   9   Invictus - A Premium Photographer Portfolio Theme Most recent comment from Dennis Osterkamp:Hi Rene, danke für die weitere Untersuchung des Problems. Werde ich mir mal genauer anschauen. Kevin Christensen Uploading Dummy Content Problems   Updated 2 days ago   2   Invictus - A Premium Photographer Portfolio Theme Most recent comment from Dennis Osterkamp:Hi Kevin,sorry for the late reply. Images cannot be imported due to copyright reasons. I am working on a demo importer, that imports demo content completely but this still takes some time.In the ... Avery Description below thumbnail in fullsize background scroller gallery?   Updated 2 days ago   3   Invictus - A Premium Photographer Portfolio Theme Most recent comment from Dennis Osterkamp:Hi,sorry for the late reply. Unfortunately it is not possible to add text below the thumbnails.For your second question, what do you mean with "the embedded videos (youtube or vimeo) seem to take ... Charlie Wan Install 3rd party font?   Updated 2 weeks ago   2   Invictus - A Premium Photographer Portfolio Theme Most recent comment from Dennis Osterkamp:Hi,yes of course this is possible but need some customization work. Here is a good read on how to add a custom font:https://premium.wpmudev.org/blog/custom-fonts-css/ Rene Richter Social Icons in Lightbox   Updated 2 weeks ago   8   Invictus - A Premium Photographer Portfolio Theme Most recent comment from Rene Richter:Hallo Dennis, dieses Problem habe ich durch Deaktivieren der Social-Icons erstmal aus meiner Seite entfernt. Entsprechende Hilfe dafür ist erstmal nicht mehr erforderlich und Ticket kann geschlossen ... Rene Richter Template Vorlage   Updated 3 weeks ago   2   Invictus - A Premium Photographer Portfolio Theme Most recent comment from Rene Richter:Habe es mittlerweile anders gelöst. Kann also geschlossen werden.René Richter George WPML issue   Updated April 5, 2016   3   Invictus - A Premium Photographer Portfolio Theme Most recent comment from Dennis Osterkamp:Hi,no matter which template you choose there is a settings box called "Background settings" where you can set a background image for each post or page. It doesn't matter if this is a static page or ... Avery Slideshow title and excerpt don't show   Updated April 5, 2016   4   Invictus - A Premium Photographer Portfolio Theme Most recent comment from Dennis Osterkamp:Yep, when you have set the title and excerpt to be hidden in the theme option panel and create a new page, the default value is set to the value from the theme options. In your case it seems it was ... J. L.Langevin Menu doesn't work   Updated April 5, 2016   9   Invictus - A Premium Photographer Portfolio Theme Most recent comment from Dennis Osterkamp:So now i have removed the "Home" link and added the "Home" link again from the "View alle" tab at the "Pages" drop down for the menu links and it works fine. The menu is not broken and i cannot ... julien widmer How to Always Hide "Show Details"   Updated March 31, 2016   2   Invictus - A Premium Photographer Portfolio Theme Most recent comment from Dennis Osterkamp:Hi, please add this code to your "Custom CSS" field at the "General > Others" tab of your Invictus theme settings: #responsiveTitle { display: none !important; ... Rene Richter Date of Photo   Updated March 30, 2016   8   Invictus - A Premium Photographer Portfolio Theme Most recent comment from Dennis Osterkamp:Jau kein Problem, immer gerne. Rene Richter Seiten Header   Updated March 30, 2016   4   Invictus - A Premium Photographer Portfolio Theme Most recent comment from Dennis Osterkamp:Super. Wenn du noch Fragen hast, weißt du ja, wo du uns findest. :) Paul Christianson Error Code   Updated March 28, 2016   2   Invictus - A Premium Photographer Portfolio Theme Most recent comment from Dennis Osterkamp:Hi,this error is not theme related. Please go to the WordPress support forums and ask for any help here. This sounds like a proxy problem or wrong WordPress configuration in general. Hannes Cullum Fullside Video Background Playback   Updated March 23, 2016   5   Invictus - A Premium Photographer Portfolio Theme Most recent comment from Dennis Osterkamp:Hi, thank you for the feedback and i am glad you have figured it out. Feel free to ask again if you need any further help or information.
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