Welcome to Doitmax Themes's Support Area
Please include the following information to ensure a fast resolution of the issue:
-
Purchase Code ( Find purchase code )
The Purchase Code is needed to create a ticket for a certain theme. Without the Purchase code you cannot create any tickets except in the general area. -
URL of your website ( In a private reply after you've created the ticket, if you want the URL private )
If an issue occurs on a specific page please include the URL of that page. -
Include WordPress admin information ( IMPORTANT: In a private reply after you've created the ticket )
In most cases we need access to the WordPress admin panel to see and debug the issue. - Include FTP access information ( IMPORTANT: In a private reply after you've created the ticket )
Sometimes we need to access the theme's code to debug an issue, so it would be best to include this information from the start.