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  Public Ticket #932739
NEWS page in my site not working
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  •  2
    Juan started the conversation

    I updated a plugin yesterday, and since then the page where I have my posts (the NEWS page in my site) is not displaying any of my posts. Any assistance with this will be appreciated, thanks a lot

  •  2
    Juan replied

    Actually it appears that its only happening on Chrome. 

  •  23
    Dennis replied

    Hi Juan,

    could you please tell me which plugin you have updated?

    Cheers,
    Dennis aka doitmax

  •  2
    Juan replied

    Thanks for replying Dennis.

    I think it was a plugin named something like “All in one SEO pack”. After upgrading it the site stopped working properly, and after talking with the hosting I could bring it back to normal after deleting almost all the plugins. Then I updated the Invictus version after buying the most recent upgrade, and now everything seems to be working fine except the page with the posts.

  •  2
    Juan replied

    Hello again Dennis. I was wondering if you have any idea of what might be happening with my posts, any help will be greatly appreciated! This is the link of the page where I am having the issue: http://www.jaospina.com/news/

  •  23
    Dennis replied

    Hi Juan and sorry for my very late reply. 

    I had a few personal as well as health problems that I would not want to explain any further. I am definitely back again and try to handle everything now. Please excuse any inconvenience and thank you for your understanding.

    Regarding your problem, do you still need help in this matter? If not, please let me know so i can close the ticket.

    Cheers,
    Dennis aka doitmax

  •  2
    Juan replied

    Hi Dennis, and thank you very much for replying. Sorry to hear that you were having personal problems (I thought so, because as I remember you were always very on top of these tickets), but I am glad to hear you are doing well now and back on track. 

    I actually do still have the issue with my News page, for some reason the posts are not being displayed. I have tried different things but haven’t found the way to fix it.

    Thank you again, and let me know if you need any links or specific info to be able to assist me with this

    Best,

    Juan

  •  23
    Dennis replied

    Hi and thank you for your understanding.

    I have just checked the link you have provided and for me the blog posts are showing up fine. Just to be sure, is this the link?

    http://www.jaospina.com/news/

    Have you tested it in other browsers? Maybe it is a browser specific problem. I have tested it in Chrome and Firefox and on both it looks ok on my end.

    Cheers,
    Dennis aka doitmax

  •  2
    Juan replied

    Hi Dennis.

    I just re-added the page NEWS to the menu of my page, and again all of a sudden the posts stop being displayed when I click on the NEWS button in my website. Here is the link: http://www.jaospina.com/news/

  •  23
    Dennis replied

    Hi Juan, i am really sorry, but again for me the posts are showing up fine. No problem at all:

    So maybe it's a local issue? I would really like to help you, but it is difficult without a clue why the news are not displayed for you.

    Cheers,
    Dennis aka doitmax

  •  2
    Juan replied

    Thanks again for your assistance Dennis.

    Couple of things:

    1) I double checked, and seems to be a problem with Chrome. The News page does display the posts in my phone and in Firefox too. Any idea of why this might not be working in Chrome? (it used to before)

    2) The latest post I wrote, which I published on Aug 8 2016, does not appear in the News page. I added a new post to see if it would happen as well, and the same thing happened (it does not show up in the page). 

  •  23
    Dennis replied

    Ok, this sounds weird. Can you please provide the login details to your WP admin area in a private reply so i can check your theme and post settings? Maybe i can find out what's going on here.

    Cheers,
    Dennis aka doitmax

  •   Juan replied privately
  •   Juan replied privately
  •  23
    Dennis replied

    Hey Juan,

    now after Christmas holidays i was able to check your problem.

    After checking your page it seems this problem is related to qTranslate. When deactivating the plugin everything seems to fine and the latest posts are showing up correctly. qTranslate is not supported anymore and there was no update for the plugin for over 2 years. I have replaced it with the newer Version "qTranslate X" and it works now as expected.

    In addition the plugins "WP-SpamShield" and "Ultimate Social Media PLUS" are causing errors that blocks the page. I have disabled "WP-SpamShield" and you should also consider to replace the social plugin script as soon as possible to render the page properly.

    Cheers,
    Dennis aka doitmax

  •  2
    Juan replied

    Thank you so much Dennis, everything seems to be working fine now. I really appreciate your assistance with this, I wish you a very happy and healthy new year! 

  •  23
    Dennis replied

    Hi,

    thank you for the feedback and i am glad you have figured it out. Feel free to ask again if you need any further help or information.

    Wish you a great start into the new year and all the best for 2017

    Cheers,
    Dennis aka doitmax

  •  2
    Juan replied

    Hi Dennis!

    I am trying to submit a new ticket, but this page keeps telling my that my URL is not valid... so I am not being able to ask you something and I had to come back to this old ticket. My site is http://www.jaospina.com just in case. And here is the question I have been trying to post in a new ticket:

    I recently updated a lot of info in my website, but sometimes the page displays it and sometimes it doesn’t. Here is what is happening right now:

    1) I go to the home page, http://www.jaospina.com, and everything seems to be ok. I can see the submenus I added under DISCOGRAPHY and AUDIO.

    2) If I click on the tab “AUDIO”, it takes me to the audio page, but now the info is not updated and it does not display the submenus that I could see before. 

    I have no idea why this might be happening, any assessment will be greatly appreciated. Thanks a lot!

    Juan

  •  2
    Juan replied

    I just updated Wordpress, and seems to be working fine now. Will let you know!

    In any case, do you know why didn’t this page recognize the URL of my page when I tried to submit a ticket? 

    And one more thing, now the page is not displaying in my phone. Any ideas of what can be happening?

    Thanks!